Data deletion

What data can be deleted

If you chatted with the agent of a business that uses AsistentiAI, on its website, WhatsApp, Messenger or Instagram, we store the conversation messages and your identifier on that channel, such as your WhatsApp number or Instagram ID. If you left a name, phone or email for a booking or contact, those are stored too. More details are in our Privacy policy.

How to request deletion

1. Fill in the form below with one detail that lets us find you: your WhatsApp number, Instagram or Messenger name, or email.
2. You immediately receive a confirmation code. Keep it for any follow-up.
3. Within 30 days we delete the conversations, messages, contact details, bookings and requests linked to you, across every business that uses AsistentiAI, and we notify you at the contact you gave.

Business accounts

If you are a business and connected Facebook, Instagram or WhatsApp to AsistentiAI, you can disconnect the channel at any time from the dashboard, under Channels. The connection tokens are deleted immediately. You can also remove access from Facebook: Settings → Business integrations → AsistentiAI → Remove. For full deletion of the business and all its data, use the form below.

Deletion request