All your business messages in one place, and an AI agent that answers customers in Albanian.
Facebook, Instagram, WhatsApp and your website in a single dashboard: your team replies to customers and records orders and bookings, while the AI agent answers on its own within seconds, 24/7. It learns your business and never makes up answers.
No credit card. Set up within a day.
- ✓Official Meta connection
- ✓Data in the EU
- ✓24/7 in Albanian
of customers buy from the business that replies first.
is how long most shops take to reply.
The AI agent replies, even at midnight.
See it in 1 minute
How the agent answers customers in Albanian, from the first message to your colleague. The shop in the video is a demo.
Watch on YouTubeThe platform
Everything your team needs, in one dashboard
Not just a chatbot: a complete platform for your business messages, where the AI agent and your team work together.
Shared inbox
Messenger, Instagram (messages and comments), WhatsApp and your website, in a single list.
Your team
Roles and permissions for every person, conversations assigned to colleagues, with labels, notes and tasks.
Orders and bookings
Create the order or booking right from the conversation, without leaving the dashboard.
Customers
A card for every customer with their phone, email, notes and all their conversations.
Reports
Response times, conversations by channel and a weekly email report.
AI agent in Albanian
Answers on its own when it knows. When it doesn't, it passes the chat to a colleague with a draft ready.
All in one platform
One platform instead of five apps
The chatbot, messages, comments, orders and posts together, from a team that knows first-hand how Albanian businesses sell.
Chatbot and AI agent in Albanian
Answers your customers 24/7, even when they write without ë and ç or in Gheg, using only your business's own information.
Read more →Social media management
Messages, comments, posts and reports for Instagram, Facebook and WhatsApp, in one dashboard.
Read more →One inbox for every conversation
Instagram, Messenger, WhatsApp and your website chat in one list, with orders and bookings created right from the chat.
Read more →Post scheduling
One post, several networks, at the time you choose. YouTube, Facebook, Instagram, TikTok and LinkedIn open network by network as official approvals arrive.
Opening network by networkReplies to comments
Comments on Facebook and Instagram get an answer, publicly or by private message, so a «how much?» under a post doesn't go unanswered.
Read more →Your website
No website or online shop yet? We build it, connected to the agent from day one. Pricing by quote.
Request a quote →
🇦🇱 Why us: we know Albanian businesses from the inside
We're not only tech people. Our team has long experience in software development, web design and web development, marketing, online sales, business and management.
Our biggest advantage is that we know the problems of Albanian businesses well. In Albania people order far more by message on Instagram, Facebook and WhatsApp than through online shops, which are still weak. AsistentiAI is built for exactly that: every message gets an answer and every order gets recorded.
🧠 The AI we use: the best models, in the right mix
AsistentiAI works with the world's best AI models: ChatGPT (OpenAI), Claude (Anthropic), Gemini (Google), Grok (xAI) and others. We don't rely on just one of them; we use them in a strategic mix where each one gets the job it does best: one writes everyday replies fast, another solves the hard cases, others search the catalog, understand voice messages or check each answer before it reaches the customer.
This combination isn't random. It's the result of thousands of trials and tests, online and inside our system, that we ran ourselves and that were tried across many different businesses. That's how we found the perfect combination to do the best for you and your customers.
And because we don't depend on a single provider, when a better model comes out, or one has trouble, the platform switches to another without you noticing.
See it in action
Your customer writes from their phone. Your team sees every conversation, from every channel, in one real-time dashboard.
When the agent isn't sure, the conversation goes to the top for a colleague, with a draft reply ready.
Order, complaint, product question: every conversation gets its label and is one click away.
Create the order or the booking right from the conversation, without leaving the dashboard.
Fictional conversations from the demo shop “My Shop”.
Find your business
Pick your type of business and see how the agent answers your customers: with your prices, hours and rules.
Simplified examples. The agent always answers with your own prices, opening hours and rules.
Up and running in under 24 hours
Teach it your business
Upload your prices, catalogue and frequently asked questions. Feed it information, just like a new employee.
Connect your channels
Instagram, WhatsApp, Messenger or your website's live chat. One-click activation, no technical skills needed.
It starts replying
Prices, availability, opening hours, orders — every message gets an answer within seconds, in your brand's tone.
Learns and improves every day
The AI never makes up answers. When it meets a new question, it hands the conversation to you and asks for the answer. You answer only once — the agent remembers it forever and never asks you the same thing again.
Zero guesswork — protects your business's image from wrong answers.
Instant notification when you're needed, with the full context.
Every conversation makes the agent smarter for the next customer.
Official connection to WhatsApp, Messenger and Instagram
Your channels connect only through Meta's official APIs — safe for your business's number and pages.
✅ Reviewed by Meta
The AsistentiAI app has passed Meta's official App Review for messaging on Messenger, Instagram and WhatsApp, and for comments on Facebook and Instagram.
🔒 Official APIs only
WhatsApp Business Platform and the Messenger and Instagram APIs — no unofficial apps or QR-code connections that put your number or page at risk of being blocked.
🔑 No shared passwords
You connect with your own Facebook login: you choose the pages and can disconnect whenever you like. The AsistentiAI team checks every connection before it goes live.
Meta, Facebook, Messenger, Instagram and WhatsApp are trademarks of Meta Platforms, Inc.
No website or online shop yet?
We build it for you: a professional website and online shop, connected to the agent from day one so it picks up your products, prices and orders by itself. Pricing by quote, based on your business's needs.
- ✓A professional website for your business
- ✓An online shop with your products, prices and orders
- ✓The AI agent connected from day one
- ✓Pricing by quote, based on your needs
Simple pricing, no surprises
The same agent on every plan — only the number of replies per month and the channels change. The unit is an agent reply, not a conversation.
up to 1,000 replies/month
Setup: $0 if you do it yourself · $149 if we do it
- ✓All your messages in one place
- ✓Admin + 3 users
- ✓Messenger
- ✓Web widget
up to 3,000 replies/month
Setup by our team: $249, one-time
- ✓All your messages in one place
- ✓Admin + 5 users
- ✓Lead scoring
up to 10,000 replies/month
Setup by our team: $499, one-time
- ✓All your messages in one place
- ✓Admin + 10 users
- ✓All channels
- ✓Priority support
✓ In every plan: the platform that brings all your messages into one place (shared inbox, team roles, orders, bookings and customers), reports you can download as Excel, CSV or Word, and the weekly email report.
Higher volumes, unlimited users, several numbers and websites, special requirements — we build it together.
Prices in US dollars, excluding VAT. Going over the limit never cuts off a conversation: extra replies cost $30 per 1,000. With annual prepayment, the first 2 months are free.
The free response test: we message you as a customer on Instagram, Messenger or WhatsApp and send you the result within 2 working days.
Frequently asked questions
What businesses ask most often before activating the agent.
Which language does the agent reply in?
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Albanian by default, naturally and without stiff translations. If a customer writes in another language — English, Italian, German — the agent replies in that language.
Where does the agent get its answers?
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Only from your business's knowledge: your website, products, opening hours, contacts and the documents you upload. When it doesn't know something, it doesn't invent an answer — it flags the conversation and hands it to a human colleague.
How long does setup take?
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You give it your website address and the agent reads it on its own: it learns what you offer, your contacts and hours. Whatever isn't on the site, you're asked to fill in. Usually ready within the day.
Does it work for service businesses, not just online shops?
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Yes. It works the same for clinics, salons, agencies, restaurants or any service business — the agent learns your services and policies, not just products.
What if I don't have a website?
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A website isn't required: the agent also works with just Instagram, Messenger or WhatsApp. If you'd like a professional website or online shop, we build it for you, connected to the agent from day one so it picks up your products, prices and orders by itself. Pricing is by quote, based on your needs: kontakt@asistentiai.com.
Can I step into a conversation?
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Yes. From the dashboard you see every conversation in real time and can take over whenever you like. Conversations where the agent wasn't sure are automatically marked 'Needs you'.
Are the WhatsApp, Messenger and Instagram connections safe?
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Yes. AsistentiAI connects only through Meta's official APIs (WhatsApp Business Platform, Messenger and Instagram), and our app has passed Meta's official App Review for messaging and for comments. Businesses are never connected through unofficial apps that put their number or page at risk of being blocked.
Is my business data kept separate from other businesses?
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Yes. Every business has its own isolated space — knowledge, conversations and settings never mix and are never visible to other businesses.
How much does it cost?
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Plans start at $120 per month (Starter, up to 1,000 agent replies per month). Professional is $220/month (3,000 replies) and Business $550/month (10,000 replies). The unit is an agent reply, not a conversation — a long conversation counts as many messages as it gets answered. Setup is paid once: Starter $0 if you set it up yourself or $149 if we do it, Professional $249, Business $499. Replies beyond the plan cost $30 per 1,000, without cutting off any conversation. With annual prepayment, the first 2 months are free. Prices are in US dollars and exclude VAT.
Ready to stop losing customers?
Activate your AI agent today and set it up within the day.
Book a demo →