About AsistentiAI
AsistentiAI is an Albanian platform that gives any business an AI customer-service agent — so no customer is ever left without an answer, at any hour.
Why we exist
Albanian businesses receive messages every day on Instagram, Messenger, WhatsApp and their websites — often more than people can answer in time. We built an agent that understands Albanian the way it is really written, learns the business from its own website and never makes things up.
How we work
- ✓Our team opens trial accounts itself and helps businesses start within the day.
- ✓Every connection to channels and business systems is checked by our team before it goes live.
- ✓WhatsApp, Messenger and Instagram connect only through Meta's official APIs; our app has passed Meta's App Review for messaging and comments.
- ✓The agent on our own website is the product itself: the same agent your business would have.
How we protect data
Each business has its own isolated space. Data is never sold or used for advertising or to train general models. Channel tokens are stored encrypted, connections use HTTPS, and the database is in the EU (Frankfurt). The dashboard has per-person roles, two-step verification and passkey sign-in.
Contact
- ✓Email: kontakt@asistentiai.com
- ✓Phone and WhatsApp: +355 68 518 2975
- ✓Team hours: Monday–Friday 09:00–21:00, Saturday 09:00–18:00, Sunday closed (the AI agent answers 24/7)
- ✓Website: https://asistentiai.com
- ✓Based in Durrës, Albania.
Frequently asked questions
Where is AsistentiAI based?
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AsistentiAI is operated from Durrës, Albania, and works online for businesses in Albania, Kosovo and wherever customers write in Albanian.
How can I try it?
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With the live demo right away, or the free trial: 50 agent replies, no credit card — our team opens your account within the day.
Learn more about AsistentiAI
More pages with pricing, comparisons and the most common answers.