Asistenti
AL
ENAI agent for online stores
Most questions in an online store repeat themselves: do you have this size, how much is delivery, when will my order arrive. The agent learns your products and replies instantly — with a direct link to the product.
What it solves
Questions come at night, answers come the next day
A customer who asks at 11 pm and hears back the next day has often already bought elsewhere. The agent replies within seconds, even outside opening hours.
The same questions, every day
Size, colour, availability, delivery. The agent covers them on its own and leaves you time for the real orders.
The catalogue changes constantly
New products sync automatically, so the agent never quotes outdated prices.
Questions it handles on its own
Real examples from conversations in this sector — all answered from your own information.
- 💬Do you have this product in size L?
- 💬How much is delivery to Tirana?
- 💬How many days until my order arrives?
- 💬Can I return it if it doesn't fit?
- 💬Show me sports shoes under 5,000 lek
And when it doesn't know? It never makes things up. It marks the conversation as "Needs you" and hands it to your team, and you see it right away in the dashboard.
How to start
- 1Give it your website addressThe agent reads it on its own and learns what you offer, your contacts and hours.
- 2Fill in what's missingWhatever isn't on the site, you're asked to write — nothing is guessed.
- 3Add the widgetOne line of code on your website. Messaging channels connect whenever you want them.
- 4Supervise from the dashboardSee every conversation, step in when you want, and learn what customers ask.
Frequently asked questions
Does it connect to my WooCommerce store?
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Yes. Products are read automatically from your store and synced every night, so prices and availability stay up to date with no work on your side.
Does it give the customer the product link?
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Yes. When a customer asks about a specific product, the agent mentions it with a direct link, so the customer can go straight to the purchase page.
What happens if the agent doesn't know an answer?
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It doesn't make one up. It marks the conversation as 'Needs you' and hands it to your team, and you see it right away in the dashboard.