Asistenti
AL
ENAI agent for service businesses
Not every business sells products. If you sell time, expertise or a service, the agent learns what you offer, how you work and what it costs — and explains it to customers just as you would.
What it solves
The customer wants the price before calling
The agent gives the price range you have set and qualifies the request before it reaches you.
Non-serious enquiries eat up time
The agent collects the preliminary details, so you only talk to customers who are ready.
Information is scattered
Website, documents, policies — the agent learns them all and speaks with a single voice.
Questions it handles on its own
Real examples from conversations in this sector — all answered from your own information.
- 💬Which services exactly do you offer?
- 💬How does your work process go?
- 💬How long does a typical project take?
- 💬Do you work with businesses outside Tirana?
- 💬How is payment made?
And when it doesn't know? It never makes things up. It marks the conversation as "Needs you" and hands it to your team, and you see it right away in the dashboard.
How to start
- 1Give it your website addressThe agent reads it on its own and learns what you offer, your contacts and hours.
- 2Fill in what's missingWhatever isn't on the site, you're asked to write — nothing is guessed.
- 3Add the widgetOne line of code on your website. Messaging channels connect whenever you want them.
- 4Supervise from the dashboardSee every conversation, step in when you want, and learn what customers ask.
Frequently asked questions
Does it work without a product catalogue?
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Yes. The agent learns from your website, the documents you upload and the details you fill in on the dashboard — it doesn't need an online store.
Can I teach it my own answers?
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Yes. Every time you reply to a customer yourself, you can save that answer and the agent uses it next time.
Does it speak other languages?
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It replies in Albanian by default, and if the customer writes in another language, it replies in that language.